Apfin Ltd
Financial Ombudsman decision DRN-2755035 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jun 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
Mr E says that cashasap.co.uk didn’t respond to his complaint in a timely way.Complaint handling
Mr E raised a concern about his personal data that cashasap.co.uk had retained following a loan application.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2755035.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.