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Buckinghamshire Building Society
Financial Ombudsman decision DRN-2735778 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jun 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Payment delayed or failed, Complaint handling
In the Ombudsman’s words
Mr G complains that Buckinghamshire Building Society didn’t transfer his money by faster payment.Payment delayed or failed
He also complains about how Buckinghamshire dealt with his complaint and says it offered him £250 compensation before later offering £25.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2735778.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.