Firms › BMW Financial Services(GB) Limited ›
BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN-2683390 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr Z complains that BMW Financial Services (GB) Limited (BMWFS) didn’t carry out sufficient checks before providing him with a hire purchase agreement to finance a vehicle. He feels that the loan was unaffordable and wants charges and interest refunded.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2683390.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.