Firms › Tesco Personal Finance Limited ›

Tesco Personal Finance Limited

Financial Ombudsman decision DRN-2673437 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

I’ve carefully considered whether Tesco acted irresponsibly by lending him more money in February 2017Irresponsible lending

whether they acted fairly when he got in to financial difficultiesTreatment in financial difficulty

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2673437.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.