Prac Financial Limited

Financial Ombudsman decision DRN-2629526 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri May 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Mr B was also unhappy that PRAC hadn’t defaulted his account when it took it over. Mr B says that arrears get added each month which has had a negative impact on his credit file.Credit file reporting

The complaint Mr B complains about the way PRAC Financial Limited has pursued a debt in his name.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2629526.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.