Barclays Bank UK PLC

Financial Ombudsman decision DRN-2588935 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

Barclays issued Ms A with a card for the account in 2016.Identity checks and access

She says she was given information about both her mother’s account and her father’s account in breach of data protection legislation.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2588935.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.