TFS Loans Limited
Financial Ombudsman decision DRN-2586140 Upheld
Upheldoutcome, as published by the Ombudsman
£3,000redress stated in the decision
Tue Jul 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
I don’t think it did enough before lending and it would have been reasonable for it to gain a full understanding of her financial circumstances including verifying her expenses.Irresponsible lending
Miss S has complained that TFS Loans Limited (“TFS”) mis-sold her a loan in 2019.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2586140.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.