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1st Stop Car Finance Ltd
Financial Ombudsman decision DRN-2543663 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Feb 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr W complains that 1st Stop Car Finance Ltd (“1st Stop”) were wrong to write to him when he’d expressed a right to be forgotten. He’s disappointed that 1st Stop have refused his request to delete his data. He’s upset about the delays he experienced with their response to a subject access request and also about the information provided to him under that request.Data and privacy
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2543663.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.