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Financial Ombudsman decision DRN-2499177 Not upheld

Not upheldoutcome, as published by the Ombudsman
£372redress stated in the decision
Fri Apr 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

remove any adverse information about the credit agreement that it has recorded on her credit fileCredit file reporting
Mrs M had agreed to pay £3,836.60 to a caravan resort park in December 2019 and that payment was to be made under a credit agreement with Premium CreditProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2499177.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.