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Financial Ombudsman decision DRN-2488921 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

When she found herself having financial difficulties, she entered into repayment arrangements for her debts.Treatment in financial difficulty

This would mean that this default would remain on her credit file until April 2022.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2488921.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.