Novaloans Ltd.

Financial Ombudsman decision DRN-2468964 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jan 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Ms W complains about a loan that she took out with Novaloans Limited, trading as Cash4UNow, (“NL”), which she said was unaffordable.Irresponsible lending

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2468964.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.