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National Westminster Bank Plc

Financial Ombudsman decision DRN-2463922 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Jan 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access

In the Ombudsman’s words

Mr B complains that National Westminster Bank Plc (NatWest) have added a Credit Industry Fraud Awareness System (CIFAS) maker against his name.Identity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2463922.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.