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Everyday Lending Limited

Financial Ombudsman decision DRN-2459113 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Aug 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr W complains about Everyday Lending Limited trading as Everyday Loans (ELL) and their decision to approve his application for a high interest loan.Irresponsible lending
Mr W also complained about the way ELL attempted to contact him when they were chasing payment and he didn’t think field agent visits were appropriate.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2459113.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.