Harvey & Thompson Limited

Financial Ombudsman decision DRN-2442056 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£10redress stated in the decision

Thu Jan 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

remove any adverse information recorded on [Mrs M’s] credit file in relation to loans two and three.Credit file reporting

Mrs M feels the loans have mis-sold to her and that they should’ve know she was in financial difficulty.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2442056.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.