Gain Credit LLC

Financial Ombudsman decision DRN-2437689 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£120redress stated in the decision

Wed Oct 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr P says Gain Credit LLC trading as Drafty lent to him irresponsibly.Irresponsible lending

He feels that his is a vulnerable consumer and he doesn’t feel that he has been treated fairly by Drafty.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2437689.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.