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Gresham Insurance Company Limited
Financial Ombudsman decision DRN-2418310 Not upheld
Not upheldoutcome, as published by the Ombudsman
£85,000redress stated in the decision
Tue Apr 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs H complain that the compounded rate of interest on their equity release mortgage with Aviva Equity Release UK Limited is unfair in relation to current mortgage lending rates.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2418310.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.