Barclays Bank UK PLC

Financial Ombudsman decision DRN-2393362 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Nov 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr E complains that Barclays Bank UK PLC trading as Barclaycard (“Barclaycard”) lent to him irresponsibly.Irresponsible lending

Barclaycard must also remove all adverse reporting from Mr E’s credit file for account 1 from November 2015 onwards and for account 2 from April 2015 onwards.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2393362.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.