Al Rayan Bank PLC
Financial Ombudsman decision DRN-2373311 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Fri Mar 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
half the difference between (a) the rental which she has paid since the dates the two mortgages reverted to the VRR and (b) the rental she would have paid if she had obtained new rental rate products from those dates at 3.94%Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2373311.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.