Vanquis Bank Limited

Financial Ombudsman decision DRN-2328630 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Dec 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr H complains that Vanquis Bank Limited (“Vanquis”) acted irresponsibly when it granted him a credit a card account with a credit limit of £500 and again when it increased his credit limit to £1,250.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2328630.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.