Gain Credit LLC

Financial Ombudsman decision DRN-2299554 Upheld

Upheldoutcome, as published by the Ombudsman

£510redress stated in the decision

Fri Nov 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

adverse information being reported on his credit fileCredit file reporting

took too long to correct this adverse informationComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2299554.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.