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Toyota Financial Services (UK) Plc
Financial Ombudsman decision DRN-2257163 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Fri Apr 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Mr S complains that Toyota Financial Services (UK) plc declined his application for credit.Irresponsible lending
Mr S wasn’t satisfied with its response so complained to this service.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2257163.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.