NewDay Ltd

Financial Ombudsman decision DRN-2196156 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Sep 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms H has complained that NewDay Ltd lent to her irresponsibly and continued to increase her credit limit when she couldn’t afford it.Irresponsible lending

Remove any adverse information from Ms H’s credit file from October 2015 onwardsCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2196156.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.