Gain Credit LLC

Financial Ombudsman decision DRN-2105102 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Fri Sep 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr F says Gain Credit LLC (trading as Lending Stream) irresponsibly lent to him.Irresponsible lending

She thought Lending Stream hadn’t responded sympathetically and positively when it learned of Mr F’s financial difficulties.Treatment in financial difficulty

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2105102.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.