Advancis Limited
Financial Ombudsman decision DRN-2092724 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr M complains Advancis Limited trading as Buddy Loans acted irresponsibly by accepting him as a guarantor for a loan taken by a third partyIrresponsible lending
Mr M also says he is a vulnerable person and suffers from anxiety. He says the process and subsequent interactions with Buddy Loans have been difficult. He says Buddy Loans should’ve done more to cater for him during the process.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2092724.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.