Gain Credit LLC

Financial Ombudsman decision DRN-2066487 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Oct 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss L complains that Gain Credit LLC (trading as Lending Stream) was irresponsible to lend to her.Irresponsible lending

The number of loans taken from loan 6 onwards means any information recorded about them is adverse. So all entries about loans 6 to 24 should be removed from Miss L’s credit file once they’ve been repaid.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2066487.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.