UK Credit Limited
Financial Ombudsman decision DRN-2037589 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Jan 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
UK Credit didn’t carry out proportionate checks for any of the loansIrresponsible lending
Mrs M says UK Credit was unhelpful when she told it she was experiencing financial difficultiesTreatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2037589.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.