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Caledonian Consumer Finance Ltd
Financial Ombudsman decision DRN-1908552 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He says he told the representative about his situation when they met in 2017 and he’s been mis-sold the courses.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1908552.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.