Barclays Bank UK PLC

Financial Ombudsman decision DRN-1900892 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Sep 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

She also complains that she was given a credit limit increase that was unaffordable.Irresponsible lending

Ms T complains that Barclays Bank UK PLC trading as Barclaycard has refused to increase its compensation offer for the way in which it dealt with her when she was in financial difficulties.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1900892.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.