BankConductIndex

Firms › Elevate Credit International Limited ›

Elevate Credit International Limited

Financial Ombudsman decision DRN-1884347 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jun 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss K has complained about four loans granted to her by Elevate Credit International Limited trading as Sunny (“Sunny” or “the lender”). Miss K says that she couldn’t afford these loans and that Sunny would have declined to lend to her if it had carried out a proper assessment of her finances.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1884347.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.