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Experian Limited

Financial Ombudsman decision DRN-1809210 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Oct 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr D also complains that his credit score has been unfairly reduced after he made a complaint.Credit file reporting
Experian Limited passed his personal details to third party businesses who contacted him without his consent.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1809210.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.