BankConductIndex

Firms › Nationwide Building Society ›

Nationwide Building Society

Financial Ombudsman decision DRN-1801452 Upheld

Upheldoutcome, as published by the Ombudsman
£750redress stated in the decision
Thu May 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

incorrectly recorded two addresses for Miss BCredit file reporting
failed to rectify inaccurate data recorded on your credit fileData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1801452.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.