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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-1739764 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting

In the Ombudsman’s words

and haven’t refunded him interest whilst he had a dispute with a window installer.Interest and rates
Mr W complains that Clydesdale Financial Services Limited (trading as Barclays Partner Finance BPF) have incorrectly added late payment markers to his credit fileCredit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1739764.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.