Prestige Finance Limited

Financial Ombudsman decision DRN-1716601 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Oct 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Miss B didn’t make all of the agreed loan repayments so there were arrears on her account and she was making additional payments to clear the arrearsTreatment in financial difficulty

Miss B says that she would like Prestige Finance to erase the debt, remove it from her credit file and compensate her for the losses that she’s incurredCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1716601.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.