Lloyds Bank PLC

Financial Ombudsman decision DRN-1608004 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr D complains that Lloyds Bank PLC shared information about him with the credit reference agencies without his direct consent.Credit file reporting

Mr D said he didn’t want his personal information to be released and was concerned that he hadn’t directly consented to Lloyds sharing his details.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1608004.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.