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Santander Consumer (UK) Plc

Financial Ombudsman decision DRN-1510386 Upheld

Upheldoutcome, as published by the Ombudsman
£275redress stated in the decision
Tue Jun 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Mr C complains that Santander Consumer (UK) Plc, trading as Santander Consumer Finance, has reported incorrect information about him to credit reference agencies.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1510386.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.