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Nationwide Building Society

Financial Ombudsman decision DRN-1457127 Not upheld

Not upheldoutcome, as published by the Ombudsman
£3,187redress stated in the decision
Tue Jul 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr M complains that Nationwide Building Society increased the credit limit on his credit card when it should have known that he could not afford it.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1457127.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.