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Barclays Bank UK PLC

Financial Ombudsman decision DRN-1427360 Not upheld

Not upheldoutcome, as published by the Ombudsman
£800redress stated in the decision
Mon Sep 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr U complains that Barclays Bank UK PLC (“Barclays”) haven’t upheld a claim he made to them under section 75 of the Consumer Credit Act 1974 (“section 75”).Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1427360.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.