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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-1391530 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Support for vulnerable customers

In the Ombudsman’s words

I’m not persuaded that the evidence shows that the agreement was mis-sold to Mr SProduct mis-sold

I sympathise with Mr S and his mother for Mr S’s health issues and the other difficulties that they’re facingSupport for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1391530.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.