Santander UK Plc
Financial Ombudsman decision DRN-1374210 Upheld
Upheldoutcome, as published by the Ombudsman
£225redress stated in the decision
Sun Jun 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Bereavement and power of attorney
In the Ombudsman’s words
complains that Santander UK plc mis-sold Mrs H a credit card and current accountProduct mis-sold
Ms H holds a Power Of Attorney (POA) for Mrs HBereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1374210.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.