Lloyds Bank PLC

Financial Ombudsman decision DRN-1307326 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Tue Aug 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Ms H complains that Lloyds Bank PLC continued to record a default for her credit and current accounts on her credit file despite six years having passed.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1307326.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.