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Park Leisure 2000 Limited
Financial Ombudsman decision DRN-1094229 Not upheld
Not upheldoutcome, as published by the Ombudsman
£18,801redress stated in the decision
Mon Apr 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He also explained that when tried to upgrade to a different lodge in 2018 his application hadn't been accepted because he didn't have enough cash to make up the 10% deposit.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1094229.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.