BankConductIndex

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West Bromwich Mortgage Company Limited

Legal entity: West Bromwich Mortgage Company Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 02773114, incorporated December 1992

97banking decisions
2.1%uphold rate
95not upheld

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Banking, credit and mortgages — shown above972.1%
Payment protection insurance2—

What this firm loses on

IssueDecisionsUpheldUphold rate
Interest and rates8600.0%

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.