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The Mortgage Matters Partnership
Legal entity: The Mortgage Matters Partnership
FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
3banking decisions
—uphold rate (too few to publish)
3not upheld
Only 3 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.
Beyond banking
The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.
| Sector | Decisions | Uphold rate |
|---|---|---|
| Banking, credit and mortgages — shown above | 3 | — |
| Investments and pensions | 1 | — |
FSCS default declarations
The Financial Services Compensation Scheme’s own declarations that this firm defaulted — was unable to meet claims made against it — for the products below. This is the FSCS’s record of a declaration on the date shown, not our assessment of the firm: a declaration can be old, and does not mean the firm is failed today.
| Default declared | Status | Products | Source |
|---|---|---|---|
| 31 Jan 2019 | Failed | — | — |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.