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Service Insurance Company Limited
Legal entity: Service Insurance Company Limited
FCA register status: EEA Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
17banking decisions
—uphold rate (too few to publish)
13not upheld
Only 17 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.
Beyond banking
The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.
| Sector | Decisions | Uphold rate |
|---|---|---|
| Insurance (excluding PPI) | 36 | 38.9% |
| Banking, credit and mortgages — shown above | 17 | — |
| Investments and pensions | 6 | — |
| Payment protection insurance | 4 | — |
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Product mis-sold | 11 | 3 | 27.3% |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.