BankConductIndex

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Plum Fintech Limited

Legal entity: Plum Fintech Limited

FCA register status: No longer registered as an Appointed Representative — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 09952199, incorporated January 2016

5banking decisions
—uphold rate (too few to publish)
4not upheld

Only 5 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Banking, credit and mortgages — shown above5—
Investments and pensions2—

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.