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N.I.I.B. Group Limited
Legal entity: N.I.I.B. Group Limited
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House NI003721, incorporated July 1956
34banking decisions
58.8%uphold rate
14not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 19 | 10 | 52.6% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 44.9% | — | — | 250 |
| FOS | 2025-H1 | 50.4% | — | — | 1,434 |
| FOS | 2024-H2 | 58.0% | — | — | 184 |
| FOS | 2024-H1 | 64.4% | — | — | 386 |
| FOS | 2023-H2 | 39.0% | — | — | 96 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.