BankConductIndex

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Mi Vehicle Finance Limited

Legal entity: MI Vehicle Finance Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 05643927, incorporated December 2005

38banking decisions
44.7%uphold rate
21not upheld

What this firm loses on

IssueDecisionsUpheldUphold rate
Credit file reporting10770.0%

The official record

What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.

SourcePeriodUpheldOpenedClosedNew cases
FOS2025-H248.5%——145
FOS2025-H146.0%——369
FOS2024-H248.0%——85
FOS2024-H150.0%——125
FOS2023-H261.4%——52
FOS2023-H143.6%——49

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.