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Freemans Plc
Legal entity: Freemans Plc
FCA register status: No longer registered as an Appointed Representative — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
23banking decisions
—uphold rate (too few to publish)
15not upheld
Only 23 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.
Beyond banking
The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.
| Sector | Decisions | Uphold rate |
|---|---|---|
| Banking, credit and mortgages — shown above | 23 | — |
| Payment protection insurance | 1 | — |
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 10 | 4 | 40.0% |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.