BankConductIndex

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First Trust Financial Services Limited

Legal entity: First Trust Financial Services Limited

FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House NI021140, incorporated December 1987 — this company is dissolved.

This company is dissolved at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.

4banking decisions
—uphold rate (too few to publish)
4not upheld

Only 4 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Investments and pensions25—
Banking, credit and mortgages — shown above4—
Insurance (excluding PPI)2—
Payment protection insurance2—

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.