BankConductIndex

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EFG Private Bank Limited

Legal entity: EFG Private Bank Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 02321802, incorporated November 1988

2banking decisions
—uphold rate (too few to publish)
1not upheld

Only 2 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Investments and pensions6—
Banking, credit and mortgages — shown above2—

What the regulator did

FCA final notices naming this firm. This is a separate record from the Ombudsman decisions above: the Ombudsman resolves individual complaints, the FCA penalises the firm for rule breaches.

DatePenaltyBreach
28 Mar 2013£4,200,000For failing to take reasonable care to establish and maintain effective anti-money laundering (AML) controls for high risk customers.

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.